Industry

Microfinance Institutions

Build trust and improve repayment.

Clear reminders and receipts keep clients confident and on time.

African business team meeting in an office

Why it matters

The moments after a visit decide if customers return. Yinava helps you own those moments.

  • On-time repayment depends on reliable reminders.
  • Clear receipts reduce disputes and confusion.
  • Consistent outreach builds loyalty and trust.

How Yinava helps

Automated messaging, loyalty tracking, and smart reactivation built for your workflow.

  • Send payment reminders before due dates.
  • Confirm repayments instantly by SMS.
  • Re-engage dormant clients with personalized offers.

Repayment adherence

+15%

With timely reminders.

Example SMS templates

Reminder: your payment of {amount} is due on {date}.
Payment received. Thank you for staying on track with {merchantName}.

Ready to grow microfinance institutions retention?

Activate SMS receipts and loyalty flows in minutes.

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